Talk to us.
Support, feature requests, partnerships, press. Pick the right channel below and we'll get back to you.
App support
Bug, billing question, or stuck on a bulk run? Reach the support team through the AltMaster Shopify App Store listing, the fastest way to get a response.
Open the App Store listing →Feature requests
Want a new variable, a different output format, a connector to another platform? Send the request through the App Store listing and tag it "feature." We read every one.
Submit a feature request →Partnerships & press
Agency, integration, podcast, or article on AI shopping search? Reach out to the maintainer directly, the fastest path for non-support inquiries.
harshspatel.com →Twitter / X
Quick questions, product updates, and the occasional ALT-text war story. DMs open.
@iharshspatel →Response times
App support requests routed through the Shopify App Store typically get a response within 24 hours on business days. Feature requests get acknowledged but may not get a build commitment. We ship what the most merchants ask for.
Privacy questions
For privacy-related questions (data handling, GDPR requests, Shopify scopes), see the privacy policy and route the inquiry through the App Store contact. It goes to the same inbox.